Customer Satisfaction Survey

Groundforce value your thoughts regarding our standard of customer service and quality of product offering. As part of our drive to constantly improve the service we offer customers we would be greatful if you could spare a moment to complete our Customer Satisfaction survey.

Please rate how important you feel each of the factors beneath are when using Groundforce products and services and also how satisfied you are with our current provision of each. Please use the scale of 1 = Of no importance/ totally dissatisfied to 10 = extremely important/ totally satisfied.

Your Details
	First Name: *
	Surname: *
	E-mail: *
	Please send me the Groundforce e-newsletter
	Postcode: *
Importance
	Product Range Importance
	Product Availibility Importance
	Equipment Quality Importance
	Service/Reliability Importance
	Technical Competence Importance
	Health & Safety Compliance Importance
	Price Importance
	Invoicing Importance
	Website/Marketing Literature Importance
Satisfaction
	Product Range Satisfaction
	Product Availibility Satisfaction
	Equipment Quality Satisfaction
	Service/Reliability Satisfaction
	Technical Competence Satisfaction
	Health & Safety Compliance Satisfaction
	Price Satisfaction
	Invoicing Satisfaction
	Website/Marketing Literature Satisfaction